bn808 Privacy Policy

1.1 Personally Identifiable Information

We collect the following information for account registration and management:

• Full name (Bengali or English)
• Date of birth (for age verification — only for those aged 21 and above)
• Email address
• National ID or passport number (for KYC verification)
• Current address

1.2 Financial Information

Information required for processing deposits and withdrawals:

• bKash, Nagad, Rocket or Upay mobile banking number
• Transaction history and amounts
• Deposit and withdrawal records

We never store full bank account or card numbers.

1.3 Gaming Activity Information

To improve platform quality and ensure responsible gaming:

• Gaming session times and duration
• Bet amounts and outcome records
• Preferred game categories and providers
• Bonus usage history

1.4 Technical Information

Information automatically collected to maintain platform security and service quality:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Cookies and session data
• Browsing activity and log files on the platform

2.1 Service Delivery and Operations

• Creating, managing, and securing your account
• Processing deposits and withdrawals (minimum deposit ৳500, minimum withdrawal ৳1,000)
• Providing bonuses and promotions (such as the 120% welcome bonus)
• Providing customer support
• Managing the VIP program

2.2 Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Detecting suspicious financial activity
• Complying with anti-money laundering (AML) regulations
• Preventing and investigating fraudulent activity

2.3 Platform Improvement

• Analyzing and improving the user experience
• Identifying and resolving technical issues
• Managing new games and features
• Evaluating service quality

2.4 Responsible Gaming

• Monitoring gaming behavior to identify signs of addiction
• Enforcing self-exclusion requests
• Helping set deposit and betting limits
• Enforcing recommendations from the Responsible Gaming page

2.5 Communication and Marketing

• Sending important notifications related to your account
• Informing users about new bonuses and promotions (for users who have given consent)
• Notifying you about changes or updates to our services

3.1 Service Provider Partners

Limited information is shared with trusted technology and payment partners to operate our services. This includes payment processors (bKash, Nagad, Rocket, Upay), game software providers, and technology infrastructure providers. These partners operate under strict confidentiality agreements and may not use your information for any other purpose.

3.2 Legal Obligations

bn808 may be required to disclose information in the following circumstances:

• Through a court order or valid legal process
• To assist government authorities with an investigation
• To comply with anti-money laundering regulatory requirements
• To protect our rights or property

3.3 Business Transfers

In the event of any merger, acquisition, or sale of assets involving bn808, user information may be transferred. In such cases, we will notify you in advance and the new entity will also be required to comply with this Privacy Policy.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, ensure security, and save your preferences. Disabling these cookies will prevent the platform from functioning properly.

4.2 Analytics Cookies

These cookies are used to understand how users interact with our platform. This information helps us improve our service quality. The data collected is statistical and not personally identifiable.

4.3 Cookie Controls

You can manage cookies by changing your browser settings. However, please note that disabling certain cookies may limit some features of the platform. Refer to your browser's help section for more details.

Retention Principles

• Account information: For as long as your account is active, and for a defined period after closure in accordance with legal requirements.
• Transaction records: Long-term retention in accordance with financial regulatory requirements.
• KYC documents: For the period required under AML rules.
• Gaming history: For the period necessary for responsible gaming monitoring and dispute resolution.
• Support communications: For a limited period for service quality evaluation.

7.1 Right to Access

You can request a copy of the information bn808 holds about you at any time. We will fulfill your request within a reasonable time.

7.2 Right to Rectification

If your personal information contains any errors or is incomplete, you can request that it be corrected. Maintaining accurate information ensures the quality of our service.

7.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained if there are legal obligations or legitimate interests.

7.4 Right to Object to Processing

You can object to your information being used for marketing purposes. In this case, we will immediately stop marketing communications. However, communications related to account management and security will continue.

7.5 Right to Data Portability

You can request a copy of your personal information in a structured, commonly used format. This right applies to information you have provided.

21+ Age Restriction Strictly Enforced

bn808 is operated for users aged 21 and above only. We do not intentionally collect information from any person under the age of 21.

Age is verified at the time of registration. If we become aware that information from a minor has been collected by mistake, we will immediately delete it and close the associated account.

If you believe that a minor has registered on our platform, please notify us at [email protected].

External Services

bn808 uses software from various game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe). These providers may have their own privacy policies that apply to information collected through their own systems.

Payment Providers

Payment services such as bKash, Nagad, Rocket, and Upay are governed by their own privacy policies. Using these services during financial transactions means their policies will also apply. bn808 does not have access to your complete financial information within their systems.

Change Notifications

• The "Last Updated" date on this page will be changed
• For significant changes, a notification will be sent to your registered email
• You will be informed about important changes when logging into the platform

Continuing to use the platform after any changes means you have agreed to the updated policy. We recommend that you visit this page regularly.